A practical course for identifying, managing, and resolving conflicts in the workplace.
This is a complete course on conflict management that will help you understand the kinds of conflicts and how constructively they can be resolved. You will learn to identify the causes and phases of conflict along with honing your skills and learning how to communicate and negotiate effectively. You will also be trained on how you can collaboratively develop conflict resolution skills and enhance emotional intelligence for stress and tension management.
Course completion certificate
8 PDUs to maintain the credentials
Effective Communication Techniques
Conflict Identification & Analysis
Conflict Resolution Strategies
Communication Skills
Emotional Intelligence & Self-Management
Leadership & Team Skills
Negotiation & Persuasion
Classroom Training
Self Learning
Online Bootcamp
Corporate Training
Get dedicated assistance for your team
What are the prerequisites for Conflict Management Training?
Who Are the Ideal Participants for Tutorial Consulting? Conflict Management Training?
Multiple-choice questions, scenario-based problem solving, and practical exercises
To assess understanding of conflict management concepts, communication techniques, and resolution strategies
Participants must score a minimum required percentage (e.g., 70%) to qualify for certification
Yes, After successfully complete the course and pass the assessment.
Thais course enhances career growth, credibility, and leadership skills
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Conflict Management is the process to identify, address and resolve a dispute. It involves approaches and methodologies to effectively manage differences, ensuring that relationships are preserved and objectives are met.
The course is suitable for professionals, managers, HR personnel, team leaders, students, entrepreneurs, and anyone looking to improve their conflict resolution skills.
No prior experience is required. Basic communication skills and willingness to participate in activities are recommended.
You will learn to identify conflict types, understand root causes, manage emotions, communicate effectively, negotiate, mediate, and resolve conflicts constructively.
The course duration is 8 hours, which can be delivered as a single day or split into multiple sessions.
Yes, the course includes role-plays, real-world scenarios, and interactive activities to practice conflict resolution skills.