CSM® Certification Training


2 Day Classroom Session

Training Batches

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Scrum training and certification fulfills the vision of the Agile manifesto by fostering greater collaboration, productivity, and success among team members. Certified ScrumMaster® (CSM) certification is a globally accepted Scrum certification offered by Scrum Alliance to professionals who clear the CSM certification exam.

A Certified ScrumMaster® helps project teams properly use Scrum, increasing the likelihood of the project's overall success. CSMs understand Scrum values, practices, and applications and provide a level of knowledge and expertise above and beyond that of typical project managers. CSMs act as "servant leaders," helping the rest of the Scrum team work together and learn the Scrum framework. CSMs also protect the team from both internal and external distractions.

  •  2 Days of intense classroom training
  •  Training conducted by Certified Scrum Trainer
  •  2 simulation exams
  •  CSM exam fee included
  •  Exercises and games to understand scrum practices
  •  Assistance with Scrum Alliance exam registration process
  •  Tips and techniques to clear the CSM exam
  •  Course completion certificate

By the end of this program participants will learn:

  • The importance of having team values
  • The Scrum framework
  • The situations where using Scrum methodology is appropriate and beneficial
  • How to create a product vision statement
  • How to create product roadmap
  • The functionality of key meetings in Scrum
  • How to track team progress
  • Utilize the collective intelligence of the class participants to brainstorm creative solutions to complex problems

It really doesn’t matter who you are as long as you want to get started with Scrum. You are welcome even if you are

  • a software engineer,
  • a mechanical engineer,
  • a manager,
  • a publisher,
  • a wedding planner,
  • an event manager,
  • an experienced ScrumMaster,
  • a going to be ScrumMaster
  • a stake holder
  • a CXO etc

All are welcome to come and co-learn.

About the Exam:

  • Exam Format: 35 Multiple Choice questions
  • Exam Duration: 60 Minutes
  • Exam needs to be taken within 90 days from the training completion date
  • Exam will be conducted online
  • Pass Mark: Need to get 24 or more correct answers out of 35 questions


There is no specific pre-requisites for the CSM training or examination.

Empirical Process
 What is Empirical Process and Defined Process?
 Why Software Development is hard and complex?
Agile Values and Principles
 Introduction to Agile Manifesto
 12 Agile Principles
Scrum Framework
 Introduction to Scrum Framework
 Scrum Roles
 Scrum Artifacts
 Scrum Ceremonies
Getting Started with Scrum
 How to go about implementing Scrum?
 What is the impact on Organization Structure and policies?
Scrum Roles
 Product Owner’s responsibilities
 Scrum Master’s responsibilities
 Development Team’s responsibilities
 What is the role of other organization roles in Scrum?
 Where does the Project Manager fit?
Product Backlog
 Characteristics of a Product Backlog
 Grooming Product Backlog
 Estimating Product Backlog
 Prioritizing the Product Backlog
Scrum in Action: Simulation
 Introduction to Class Project
 What is Definition of Done and how a bad DoD can affect NPS?
 Discuss how the product evolves during the Sprint.
 Discuss the ceremonies and activities during the Sprint.
 Conduct Sprint Planning, Execute couple of Sprints, DSMs, Sprint Reviews and Retrospectives.
Agile Estimation and Planning
 What is involved in Release Planning?
 Release Planning activities.
Scaling Scrum
 Briefly discuss how to scale Scrum
 Discuss a case study.
  •  2 days of classroom training with highly experienced Scrum Trainer
  •  Course completion certificate to all the participants at the end of the training
  •  2 mock simulation tests during training
  •  Assistance in exam registration process with Scrum Alliance
  •  Exam voucher
  •  14 PDUs towards any PMI credential
  •  Scrum Alliance membership for 2 years
  •  Scrum Reference Card and Scrum Framework Poster

Are there any pre-requisites for joining the program?

Basic familiarity with IT and IT frameworks (Agile, Lean, ITSM) is recommended.

Who delivers the training?

All Our Trainers are DevOps certified and highly qualified with over 15 years of experience in training and are working in the IT, Agile, ITSM and/or DevOps domain.

How will this course benefit me?

Agile is fast taking over software development projects due to its myriad advantages over the traditional methods. In such scenarios, organizations are keen to embrace practices that will smoothen their adoption of Agile. DevOps is one such framework with strong liaisons with Agile and Lean that ensures numerous technical and business benefits that ultimately leads to delivery of good quality end-products. The DevOps certification scheme is aimed at individuals and organizations seeking a fundamental and common understanding of DevOps principles. These might include employees, managers, stakeholders and suppliers who are leading or contributing to an organization’s DevOps initiatives. Consultants who are guiding their clients through DevOps programs will also benefit greatly from DevOps certification.

Who offers the certification?

DevOps certifications are offered by the The DevOps Institute (DOI), which brings enterprise level DevOps training and certification to the IT market. This is the first level of the 3 DevOps Certification scheme, and more advanced levels include the Certified Agile Service Manager (CASM®) and the Certified Agile Process Owner (CAPO®).